Themewpshop Privacy Policy

We are committed to protecting your privacy and personal information when you use our services and products. This privacy policy describes how we collect, use, protect, and share your personal information. By accessing and using our website, you agree to the terms of this privacy policy.

1. Information We Collect

We collect your personal information when you use the services of Themewpshop, including but not limited to:

  • Personal Information: Name, email address, phone number, shipping address, and account information if you register an account on our website.
  • Payment Information: Credit card details, transaction information when you make a purchase.
  • User Behavior Data: Includes information about how you use the website, such as pages you visit, time spent on the site, and actions taken on the website (via cookies and analytics tools like Google Analytics).

We collect this information to provide you with the best possible experience and to improve our services.

2. How We Use Information

The information we collect may be used for the following purposes:

  • Provide Products and Services: To process orders, deliver WordPress themes, support customers, and manage your account.
  • Improve User Experience: We use the data to optimize the website and services, including analyzing user behavior and improving the user interface (UI/UX).
  • Marketing and Notifications: We may use your information to send notifications about new products, promotions, or other useful information related to our products and services. You can opt out of these notifications at any time.
  • Security and Fraud Prevention: To ensure security and prevent fraudulent activity or unauthorized access to your account.

3. Protecting Personal Information

We are committed to safeguarding your personal information with modern and strict security measures, including:

  • Encryption: Your transaction and payment data will be encrypted using security technologies like SSL (Secure Socket Layer) to prevent unauthorized access.
  • Server Data Protection: Your information is stored on secure servers and protected by advanced physical and technical security methods.
  • Access Restrictions: We only provide access to personal information to employees or partners who need it to perform their duties.

4. Cookies and Tracking Technologies

Themewpshop uses cookies and other tracking technologies to gather information about your website usage. A cookie is a small data file stored on your device when you visit the website.

  • Functional Cookies: Help the website remember your choices, such as login information or language preference.
  • Analytics Cookies: Used to track and analyze user behavior, helping us improve website performance.
  • Marketing Cookies: Help us deliver personalized ads and content based on your interests and browsing behavior.

You can disable cookies in your browser settings, but doing so may disrupt certain features of the website.

5. Sharing Personal Information

We are committed to not sharing your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment gateways, hosting providers, and data analytics companies) as necessary to provide services to you.
  • Legal Requirements: If required by law or legal authorities, we may disclose your personal information.
  • Service Improvement and Advertising: We may share non-personally identifiable information with marketing partners to provide personalized advertising and content based on your interests.

6. Your Rights

You have the right to request access, update, or delete your personal information at any time. You also have the right to opt-out of receiving marketing communications from us. To exercise these rights, you can:

  • Update Account Information: Access your account and edit your personal information.
  • Unsubscribe from Emails: Click the “unsubscribe” link in any email you receive from us.
  • Request Data Deletion: Contact us via email to request the deletion of your personal information from our system.

7. Data Retention

We store your personal information for as long as necessary to provide services, complete transactions, and fulfill your requests. Once the retention period is no longer necessary, we will delete or anonymize your personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will immediately delete that information.

9. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our information collection and usage practices. Any changes will be posted on this page. We recommend checking periodically to stay updated on the latest information.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

  • Email: levansang.dna1@gmail.com
  • Phone: +84 965 205 202
  • Address: 764 Trần Cao Vân, Thanh Khê District, Da Nang City, Vietnam